Complaints procedure

📬 Complaints procedure – MiniDulce

At MiniDulce we do everything we can to make you happy with your order. However, it can happen that something does not go exactly as planned. We will of course be happy to help you.

📧 Report a complaint

Do you have a complaint? Let us know by sending an email to:
info@minidulce.com

Please include your order number and a clear description of your complaint.
We aim to respond substantively to your complaint within 14 days .

⚖️ Couldn't find a solution together?

If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur:
👉 https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil